About This Opportunity
About Us Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and onl
This listing is organized to help candidates compare the role, location, experience level and application source before visiting the employer or source website. Final eligibility, salary, selection process and deadlines should be confirmed from jobs.lever.co.
Skills And Responsibilities
- About Us Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms
- The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services
- One97 Communications Limited, which owns the Paytm brand, was founded by Vijay Shekhar Sharma
- About the team Our lending analytics team owns the personal loan funnel end-to-end — from lead generation through disbursal —working across risk, product, growth, and call center operations to continuously improve conversion, approval rates, and disbursal volume across multiple lending partners
- What you'll do • Own and monitor the personal loan funnel across multiple lending partners, tracking conversion, drop-off, and approval rates at each stage (lead, application, underwriting, disbursal) • Conduct cohort-level performance analysis to identify underperforming lender segments or funnel stages, and work with the risk team to refine approval logic • Design and maintain real-time dashboards (Looker) for cross-functional stakeholders across Business, Product, Growth, and Risk Tech teams • Build and maintain threshold-based alerting systems to flag funnel deviations and anomalies, enabling proactive response • Partner with the call center/operations team to design data-driven prioritization models that improve outreach efficiency and conversion • Analyze drop-off and retargeting opportunities to recover users lost at various funnel stages • Respond to ad-hoc data requests from finance, growth, and call center teams (disbursal reporting, trend diagnostics, etc.) • Identify opportunities to automate recurring reporting and manual workflows, including using AI tools, to improve team efficiency What we're looking for • 2–5 years of experience as a Business Analyst / Data Analyst, ideally in fintech, lending, or a related consumer- tech domain • Strong SQL skills; working knowledge of Python for basic data analysis is a plus • Hands-on experience with BI/dashboarding tools (Looker, Power BI, or similar) • Solid grasp of statistics and ability to translate data into clear, actionable business narratives • Experience working with or analyzing lending/credit/BNPL funnels is a strong plus • Comfort working cross-functionally with risk, product, growth, and operations teams • Bonus: experience using AI tools (e.g., Claude, ChatGPT) to automate reporting or analytical workflows • Google Apps Script and Spark experience is a plus Nice to have • Experience negotiating or influencing external partner (e.g., lender/financier) risk criteria using data • Exposure to call center/ops prioritization or resource-allocation modeling Join Us A collaborative, output-driven environment that brings cohesiveness across businesses through technology
- Opportunities to improve Average Revenue Per User (ARPU) by unlocking massive cross-sell opportunities across Paytm’s user base
- A solid 360 circle feedback culture supported by peer teams aligned with your goals
- Compensation : If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it
- India’s largest digital lending story is brewing here
- It’s your opportunity to be a part of the story!
How To Apply
- Read the summary, experience requirement, location and deadline on this page.
- Open the official application/source link for the final employer instructions.
- Prepare an updated resume, education details, work samples if relevant, and identity documents only when requested by the official process.
- Apply only through the official source. Do not pay registration fees or share OTPs, banking passwords or UPI PINs.
Eligibility Notes
Candidates should compare their qualification, experience, skills, location preference and availability with the official job description. If a requirement is not clearly mentioned here, treat it as employer-specific and verify it on the source page.
Candidate Guidance
Business Analyst - Assistant Manager - Lending Reserve at Paytm should be evaluated by matching the role title, category, location and experience requirement with your resume before applying.
- Candidate fit: this BPO Jobs is best for applicants who can show relevant skills, projects or work experience connected to the role.
- Experience check: compare your profile with 5 yrs; if you are a fresher, highlight projects and internships, and if experienced, show measurable work outcomes.
- Location/work mode: verify whether Noida, Uttar Pradesh is onsite, hybrid, remote, rotational shift or relocation-based on the official source page.
- Application safety: use the official application/source link, avoid registration fees and do not share OTPs, bank details or original documents through unofficial channels.
Before Applying, Check
- Does my resume clearly show the skills required for this role?
- Have I checked the official source page for the latest eligibility and location details?
- Do I understand the interview process, work mode and joining requirements?
- Is the application link asking only for normal job-application information?