Job Description
This is a contractual role At Amazon we believe that every day is still day one.We are working to be the most customer-centric company on earth. To get the
- This is a contractual role At Amazon we believe that every day is still day one.We are working to be the most customer-centric company on earth
- To get there, we need exceptionally talented, bright, and - Bachelor's degree in business, HR, or a related field- 1+ years of customer service experience, or Bachelor's degree in business, HR, or a related field- Knowledge of Microsoft Office including Outlook, Word, and Excel- Speak, write, and read fluently in English - Experience identifying and resolving complex issues- Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units- Experience with end-to-end ownership of major project deliverables- Experience working with and protecting confidential and sensitive HR information- Basic US legislation Leave of Absence, Disability and/or Accommodations knowledge, specifically ADA/ADAAA and FMLA- Prior Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan.- Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters- Experience working multiple projects or cases independently in environment with changing prioritiesOur inclusive culture empowers Amazonians to deliver the best results for our customers
- If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information
- If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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