About This Opportunity
The details below reproduce the recorded source information. They have not been independently confirmed with the employer. Missing fields are not inferred from the role title. Check naukri.com for the current requirements and availability.
Full source description
- Firstsource Freshers and Experienced Walkin Drive in Hyderabad For Voice Process On 10th, 11th November 2026
- 10+2, Graduates and Post Graduates are eligible for this walkin drive
- More details regarding Firstsource Hyderabad Walkin Drive is given below
- Company Name: Firstsource Job Location: Hyderabad Job Type: Walkin Job Position: International Voice Process Experience: Freshers/0 to 3 years Qualification: 10+2/Graduate/Postgraduate Job Description: Firstsource Solutions is Hiring! We are looking for enthusiastic and customer-focused Customer Support Executives (Voice Process) to join our growing team
- If you have excellent communication skills and a passion for delivering outstanding customer service, this is a great opportunity to build a rewarding career in a dynamic and fast-paced environment
- Job Role: Customer Support Associate/Senior Customer Support Associate
- Work Location: Hyderabad
- Eligibility Criteria: Any Undergraduate (10+2)/Graduate/Postgraduate is eligible to apply
- Freshers and experienced candidates with customer service experience are welcome
- Excellent verbal English communication skills with a clear and confident voice
- Strong listening, problem-solving, and customer-handling skills
- Basic computer knowledge and typing proficiency
- Willingness and flexibility to work in a 24/7 US rotational shift environment with 2 rotational week-offs
- Positive attitude with the ability to work in a fast-paced environment
- Comfortable working 5 days a week from the office with 2 rotational week-offs
- What You’ll Be Doing: Handle inbound customer service calls and provide exceptional support to customers
- Understand customer concerns and provide accurate and timely resolutions
- Address product, service, billing, and account-related inquiries while maintaining quality standards
- Ensure adherence to process guidelines, compliance requirements, and customer service protocols
- Maintain high levels of customer satisfaction through professional and effective communication
- Meet and exceed performance metrics related to quality, productivity, attendance, and customer experience
- Accurately document customer interactions and update relevant systems
- Must Carry: Updated Resume and a Valid Government-issued ID Proof (Aadhaar Card, PAN Card, Passport, or Driving License)
- Compensation & Benefits: Industry competitive CTC, One-way cab transportation facility, Performance-based incentive program, Career growth and development opportunities
- Walkin Date: 10th, 11th November 2026 Walkin Time: 10.00 AM to 1.00 PM Walkin Venue &
Application preparation
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Candidate Guidance
Preparation actions based on the recorded description. Suggestions below do not add to or replace the employer requirements.
- Support preparation suggestion: practise a short response to a customer whose problem is unclear. Ask a clarifying question, explain the next step and state when you would escalate. Check the employer source for any specific language or process requirements.
- Attendance decision: confirm the event date, reporting window, building and registration instructions on the source before arranging travel. A recorded event date cannot confirm that a drive has not been cancelled.
- The source text does not provide clearly labelled eligibility or selection details. Read its full wording and ask the employer about missing mandatory conditions before investing time in an application.
ManaCoding Jobs is a job-discovery platform. We organize role information and source links, but candidates should verify final details on the official employer or source page before applying. Salary is shown only when available from the listing/source; otherwise it is marked as not disclosed.