Job Description
The mission of Amazon Global Security Operations Centre (GSOC) is to mitigate security and operational risks to our associates, physical assets, and brand.
- The mission of Amazon Global Security Operations Centre (GSOC) is to mitigate security and operational risks to our associates, physical assets, and brand
- GSOC supports Amazon Worldwide Stores by providing - High school or equivalent diploma- Knowledge of Microsoft Office products and applications, including Word, PowerPoint, Excel, Outlook, InfoPath, SharePoint, etc.- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Experience in an IT/operations/call/command center work environment - Experience in resolving conflicts, providing crisis management triage, and setting appropriate expectations with customers- Experience multitasking, including answering multiple phone lines, prioritize e-mail, instant message, and ticket related communication, and communicate clearly within a command center environmentOur inclusive culture empowers Amazonians to deliver the best results for our customers
- If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information
- If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
How To Apply
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