About This Opportunity
Moneybox team — Product, Risk & Compliance, Investment and the Advice leadership team — to drive continuous improvement. Growing the team Own recru
This listing is organized to help candidates compare the role, location, experience level and application source before visiting the employer or source website. Final eligibility, salary, selection process and deadlines should be confirmed from arbeitnow.co.uk.
Skills And Responsibilities
- Moneybox team — Product, Risk & Compliance, Investment and the Advice leadership team — to drive continuous improvement
- Growing the team Own recruitment for the Coaches and Advice Coaches team, building the pipeline and capability needed as Moneybox's coaching and advice services scale
- Build out the Adviser & Coach Academy — a structured development and progression route from Coach to Advice Coach to Financial Adviser — so a growing share of our future Adviser recruits are homegrown from our own coaching pool
- Forecast and plan headcount and segmentation — by qualification level and conversation complexity — against demand
- Optimising the experience with technology Own the end-to-end customer experience delivered by the team, and evolve it using technology — including video calls, Intercom and AI — to support customers before, during and after their conversations
- Identify where AI and automation can improve pre-call preparation, on-call support (e.g
- real-time prompts, next-best-action) and post-call follow-up, working with Product and Technology to implement them
- Test and iterate new tools and ways of working, sharing what works — and what doesn't — with the wider team
- What we're looking for Essential Proven experience leading a customer-facing team in financial services or a similarly regulated environment
- Track record of managing to KPIs, SLAs and customer satisfaction metrics, with a data-driven approach to improving them
How To Apply
- Read the summary, experience requirement, location and deadline on this page.
- Open the official application/source link for the final employer instructions.
- Prepare an updated resume, education details, work samples if relevant, and identity documents only when requested by the official process.
- Apply only through the official source. Do not pay registration fees or share OTPs, banking passwords or UPI PINs.
Eligibility Notes
Candidates should compare their qualification, experience, skills, location preference and availability with the official job description. If a requirement is not clearly mentioned here, treat it as employer-specific and verify it on the source page.
Candidate Guidance
Senior Coaching & Advice Service Manager - (Remote) at Moneybox should be evaluated by matching the role title, category, location and experience requirement with your resume before applying.
- Candidate fit: this Furniture Jobs is best for applicants who can show relevant skills, projects or work experience connected to the role.
- Experience check: compare your profile with 5+ yrs; if you are a fresher, highlight projects and internships, and if experienced, show measurable work outcomes.
- Location/work mode: verify whether Remote is onsite, hybrid, remote, rotational shift or relocation-based on the official source page.
- Application safety: use the official application/source link, avoid registration fees and do not share OTPs, bank details or original documents through unofficial channels.
Before Applying, Check
- Does my resume clearly show the skills required for this role?
- Have I checked the official source page for the latest eligibility and location details?
- Do I understand the interview process, work mode and joining requirements?
- Is the application link asking only for normal job-application information?