Cognizant Freshers Recruitment | Customer Support Executive (0-1 Year) | Vizag

About This Opportunity

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Full source description

• Cognizant Across India Multiple Positions Apply Here Genpact Across India Multiple Positions Apply Here Cognizant Freshers Recruitment in Vizag For Customer Support Executive
• Graduates are eligible to apply for this job
• More details regarding Cognizant Vizag Freshers Job Openings is given below
• Company Name: Cognizant Job Location: Vizag (Visakhapatnam) Job Position: Customer Support Executive No.of Openings: 200 Experience: Freshers/0 to 11 months Qualification: Graduation Job Description: We are hiring enthusiastic, career-oriented Freshers
• This opportunity is ideal for graduates who possess excellent communication skills in English, are passionate about delivering exceptional customer experiences, and are eager to build a successful career in the customer service industry
• The ideal candidate should be confident in interacting with customers over phone calls, demonstrate strong listening and problem-solving skills, and maintain a customer-first approach while always upholding professionalism
• Since the role involves supporting customers from diverse regions, the ability to communicate effectively in whenever required is mandatory
• Eligibility Criteria: Freshers are welcome to apply
• Any Graduation except BE & BTech
• 0 -11 Month of experience considered only, more than 11 not suitable
• Any internship experience, customer service exposure, or BPO experience will be an added advantage
• Experience in Content Moderation will be considered a plus
• Excellent spoken English is mandatory
• Strong communication skills in English are mandatory
• Ability to read, write, understand, and communicate fluently in both English is a key requirement for this role
• Strong listening, interpersonal, and communication skills
• Ability to engage in professional and fluent customer conversations
• Customer-focused mindset with strong problem-solving capabilities
• Basic computer knowledge and a willingness to learn new processes and technologies
• General Guidelines: Registrations will be processed on a first-come, first-served basis
• Participation is limited to the first 350 eligible candidates reporting between 09:00 AM and 11:00 AM
• Personal laptops, tablets, or other electronic devices are not permitted during the interview process
• Candidates are advised to carry a mobile charger, as the assessment and interview process may continue throughout the day
• We are specifically looking for fresh graduates with outstanding communication skills and a customer-centric mindset
• Applicants must have completed their Graduation or Postgraduation
• Candidates currently pursuing any degree, certification, or educational program are not eligible
• The role operates in a 24×7 work environment, primarily supporting customers across different geographies, including US customers
• Candidates must be willing to work in rotational shifts and rotational week-offs
• Candidates who can join immediately are highly encouraged to apply, as immediate availability will be considered an advantage
• Candidates must bring required documents: Two copies of their updated resume
• A valid Government-issued photo ID proof
• Original and photocopies of educational certificates and marksheets
• Key Responsibilities: Handle inbound and/or outbound customer calls professionally
• Communicate clearly, confidently, and effectively with customers in English, as required
• Read, comprehend, and respond accurately to customer queries, process documents, emails, and system updates in both languages
• Understand customer concerns, analyze issues, and provide timely resolutions
• Deliver high-quality customer service while ensuring customer satisfaction
• Accurately document customer interactions and update records in the system
• Candidates must possess: Excellent verbal communication skills in English
• Ability to read, write, speak, and understand English fluently
• Strong listening and comprehension skills to effectively understand customer concerns and provide appropriate resolutions
• Ability to communicate professionally with customers across different regions and backgrounds
• Confidence in handling customer conversations, documenting interactions, and interpreting information in both languages
• Preferred Candidate Profile: Excellent verbal and written communication skills in English
• Strong command of grammar, comprehension, and professional communication in both languages
• Strong customer service orientation and customer-handling skills
• Professional attitude, positive work ethic, and customer-first mindset
• Why Join Us? Excellent opportunity to kick-start your career in the Customer Support industry
• Comprehensive training and professional development programs
• Attractive career growth and advancement opportunities
• Dynamic, inclusive, and collaborative work environment
• Exposure to global customer interactions and industry best practices
• Opportunity to enhance communication, customer service, and problem-solving skills while working with a leading organization
• How To Apply: Apply For This Job Vizag Jobs: Check Here Andhra Pradesh Jobs: Check Here

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